West Corp Watch

from 10-Q 5 pages West Corporation Restricted Cash Award Agreement

from 10-Q 4 pages Noncompetition Agreement

from 10-Q 2 pages Amendment of Performance-Based Restricted Stock Unit Award Agreements

from 10-Q 2 pages Amendment Number Five to the West Corporation Nonqualified Deferred Compensation Plan

from 8-K 3 pages 2. Effective January 1, 2017, You Will Be Eligible to Receive an Annual Incentive Based Upon the Combined Unified Communications Services and Revenue Generation Business Unit Revenue (“Revenue”), Weighted at 20%, the Combined Unified Communications and Revenue Generation Adjusted Net Operating Income (“Adjusted Noi”), Weighted at 50%, and West Corporation’s Publicly Reported Adjusted Earnings Per Share From Continuing Operations – Diluted (“Adjusted EPS”), Weighted at 30%, in Each Case, as Adjusted Pursuant to Section 3 Below and Subject to the Cap Set Forth Below. Revenue Will Be Calculated in Accordance With Generally Accepted Accounting Principles. Adjusted Noi Will Be Calculated Using the Same Methodology as West’s Publicly Reported Adjusted EPS. All Calculations Will Be Based on 2017 Fiscal Year Results. Your Incentive Will Be Calculated as Follows Based Upon an Annual Target Incentive of $575,000: Component 1: Incentive Payout Grid Based on Revenue

from 8-K 3 pages 2. Effective January 1, 2017, You Will Be Eligible to Receive an Annual Incentive Based Upon the Combined Safety Services and Telecom Services Business Unit Revenue (“Revenue”), Weighted at 20%, the Combined Safety Services and Telecom Services Adjusted Net Operating Income (“Adjusted Noi”), Weighted at 50%, and West Corporation’s Publicly Reported Adjusted Earnings Per Share From Continuing Operations – Diluted (“Adjusted EPS”), Weighted at 30%, in Each Case, as Adjusted Pursuant to Section 3 Below and Subject to the Cap Set Forth Below. Revenue Will Be Calculated in Accordance With Generally Accepted Accounting Principles. Adjusted Noi Will Be Calculated Using the Same Methodology as West’s Publicly Reported Adjusted EPS. All Calculations Will Be Based on 2017 Fiscal Year Results. Your Incentive Will Be Calculated as Follows Based Upon an Annual Target Incentive of $440,000: Component 1: Incentive Payout Grid Based on Revenue

from 8-K 2 pages To: Jan Madsen From: West Corporation Compensation Committee Date: March 13, 2017

from 8-K 2 pages To: Nancee Berger From: West Corporation Compensation Committee Date: March 13, 2017

from 8-K 2 pages To: Tom Barker From: West Corporation Compensation Committee Date: March 13, 2017

from 10-K 11 pages Amended and Restated Employment Agreement

from 10-K 11 pages Employment Agreement

from 10-K 2 pages Amendment Number Four to the West Corporation Nonqualified Deferred Compensation Plan

from 10-K 2 pages Amendment Number One to the West Corporation Amended and Restated 2013 Long-Term Incentive Plan ***

from 8-K 27 pages Intellectual Property Security Agreement Dated as of June 17, 2016 Among West Corporation, the Other Grantors Identified Herein and U.S. Bank National Association, as Collateral Agent

from 8-K 32 pages Security Agreement Dated as of June 17, 2016 Among West Corporation, the Other Grantors Identified Herein and U.S. Bank National Association, as Collateral Agent

from 8-K 2 pages Amendment Number Two to the West Corporation 2013 Employee Stock Purchase Plan

from 10-K 2 pages To: Dave Mussman From: West Corporation Compensation Committee Date: February 16, 2016

from 10-K 2 pages To: Jan Madsen From: West Corporation Compensation Committee Date: February 16, 2016

from 10-K 2 pages To: Dave Treinen From: West Corporation Compensation Committee Date: February 16, 2016

from 10-K 2 pages To: Nancee Berger From: West Corporation Compensation Committee Date: February 16, 2016