Aspect Software Parent, Inc. Watch

from 8-K 7 pages Amendment No. 8 Dated as of February 5, 2016 (This “Amendment”), Among Aspect Software Parent, Inc., a Delaware Corporation (“Parent”), Aspect Software, Inc., a Delaware Corporation (The “Borrower”), Davox International Holdings, LLC, a Delaware Limited Liability Company (“Davox”), Voiceobjects Holdings Inc., a Delaware Corporation (“Voiceobjects”), Voxeo Plaza Ten, LLC, a Delaware Limited Liability Company (“Voxeo”), the Lenders and the Issuing Bank Party Hereto and Wilmington Trust, National Association, as Administrative Agent Under the Credit Agreement Referred to Below (In Such Capacity, the “Administrative Agent”), to the Credit Agreement Dated as of May 7, 2010 (As Amended by That Certain Amendment No. 1, Dated as of November 14, 2012, That Certain Incremental Facility Amendment, Dated as of July 2, 2013, That Certain Amendment No. 3 Dated as of May 6, 2014, That Certain Amendment No. 4 Dated as of May 14, 2014, That Certain Amendment No. 5 Dated as of May 21, 2014, That Certain Amendment No. 6 Dated as of May 28, 2014, and That Certain Amendment No. 7 Dated as of November 7, 2014, and as Further Amended, Supplemented or Otherwise Modified From Time to Time, the “Credit Agreement”), Among Parent, the Borrower, the Lenders and the Issuing Bank Party Thereto, the Administrative Agent (As Successor to Jpmorgan Chase Bank, N.A., in Such Capacity), the Other Agents Party Thereto and Certain Affiliates of the Borrower Which Are No Longer Parties to the Credit Agreement. Capitalized Terms Used Herein Shall Have the Meanings Ascribed to Them Herein or if Not Defined Herein Shall Have the Meaning Provided in the Credit Agreement

from 8-K 8 pages Amendment No. 7 Dated as of November 7, 2014 (This “Amendment”), Among Aspect Software Parent, Inc., a Delaware Corporation (“Parent”), Aspect Software, Inc., a Delaware Corporation (The “Borrower”), Aspect Software Group Holdings Ltd., an Exempted Company Organized Under the Laws of the Cayman Islands (“Topco”), Davox International Holdings, LLC, a Delaware Limited Liability Company (“Davox”), the Lenders Party Hereto and Wilmington Trust, National Association, as Administrative Agent Under the Credit Agreement Referred to Below (In Such Capacity, the “Administrative Agent”), to the Credit Agreement Dated as of May 7, 2010 (As Amended by That Certain Amendment No. 1, Dated as of November 14, 2012, That Certain Incremental Facility Amendment, Dated as of July 2, 2013, That Certain Amendment No. 3 Dated as of May 6, 2014, That Certain Amendment No. 4 Dated as of May 14, 2014, That Certain Amendment No. 5 Dated as of May 21, 2014, That Certain Amendment No. 6 Dated as of May 28, 2014, and as Further Amended, Supplemented or Otherwise Modified From Time to Time, the “Credit Agreement”), Among Parent, the Borrower, the Lenders Party Thereto, the Administrative Agent (As Successor to Jpmorgan Chase Bank, N.A., in Such Capacity), the Other Agents Party Thereto and Certain Affiliates of Borrower Which Are No Longer Parties to the Credit Agreement. Capitalized Terms Used Herein Shall Have the Meanings Ascribed to Them Herein or if Not Defined Herein Shall Have the Meaning Provided in the Credit Agreement. Whereas, Pursuant to the Credit Agreement, the Lenders Have Made Term Loans, Revolving Commitments and/or Revolving Loans, as Applicable, to the Borrower on the Terms and Subject to the Conditions Set Forth Therein; Whereas, Parent, the Borrower, the Administrative Agent and the Lenders Party Hereto Desire to Amend the Credit Agreement to Effect the Amendments Set Forth Herein; Now, Therefore, the Parties Hereto Hereby Agree as Follows

from S-4 137 pages Credit Agreement Dated as of May 7, 2010, Among Aspect Software Parent, Inc., Aspect Software Intermediate Holdings LLC, Aspect International LLC, Aspect Software, Inc., as Borrower, the Lenders Party Hereto, Jpmorgan Chase Bank, N.A., as Administrative Agent and Issuing Bank, and Jpmorgan Chase Bank, N.A. and Bank of America, N.A., as Co-Syndication Agents, J.P. Morgan Securities Inc. and Banc of America Securities LLC, as Joint Bookrunners and Co-Lead Arrangers